The Right Level of Billing Support for Your Agency
HDM offers three core service tiers for home health billing, plus a suite of add-on services for agencies with specific needs. Every solution is customized. Nothing is one-size-fits-all.
Three Ways to Work With HDM
From fully outsourced billing to guided self-filing. Choose what fits your agency.
Full ServiceQ+Bill
Complete hands-off billing for agencies that want to fully outsource.
HDM handles everything. Your team finalizes shifts and invoices. We take it from there, submitting claims through Clearinghouse Connections, verifying payment posting in WellSky, chasing every denial, and filing appeals when needed.
Service AssistedQwik+File PLU$
Electronic submissions and automated posting, with HDM denial support.
Claims are submitted electronically through Clearinghouse Connections to the payer. HDM processes electronic remittances so payments post automatically into WellSky. Denial support is included for up to 3% of claims, which is the industry standard threshold.
Client ManagedQwik+File
Your team manages billing with HDM's setup, training, and guidance.
HDM handles the initial setup and provides a quick training session. From there, your team manages claim submissions with HDM available for consultation, anomaly identification, and rejection support.
How Your Claims Move Through HDM
- 01
Your team finalizes shifts and invoices clients
- 02
Claims are submitted electronically through our clearinghouse to the payer
- 03
Any rejections from our first-pass edit or the payer are corrected and resubmitted immediately
- 04
Payment is received back electronically from the payer
- 05
Remittances are auto-posted into your practice management system
- 06
Any denials or partially paid claims are fixed and resubmitted
Built to Work With the Tools You Already Use
HDM's billing services are built on Clearinghouse Connections, one of the most trusted clearinghouse platforms in healthcare. For agencies using WellSky as their practice management system, remittances post automatically, reducing manual entry and the errors that come with it. Our solutions fit your existing workflow without disruption.
Key Integration Features
- Front-end claim edits before submission
- Automated remittance posting
- Easy corrected-claim resubmission
- Rejection dashboard with real-time visibility
- Compatible with WellSky and other practice management systems
- Secure electronic data exchange
Additional Services Tailored to Your Needs
Beyond our core billing tiers, HDM offers specialized services for agencies with specific situations.
PRN Billing
Billing support when you need it
When your billing staff is unavailable, on leave, or overwhelmed, HDM steps in. PRN billing fills the gap so your claims keep moving and your cash flow does not stall.
Q+Rec
Recovery of denied or rejected claims
Old denials, rejected claims, and unpaid balances do not have to stay that way. HDM's Q+Rec service pursues previously denied or rejected claims at 10% of what is collected. No recovery, no fee.
Credentialing
Administrative support for network status
Getting credentialed with VA, Medicaid, and commercial payers is a prerequisite for getting paid. HDM handles the administrative work to help your agency achieve and maintain network status.
Consulting
Any project related to third-party billing
Have a billing question, a process problem, or a project that does not fit a standard service tier? HDM offers consulting at $95 per hour for any third-party billing and collection challenge.
HDM continues to support agencies using Quick Capture and Quick Transit services. If your agency currently uses these services, they remain available. Contact us for details.
Not Sure Which Service Is Right for Your Agency?
Talk to an HDM specialist. We will review your current billing situation and recommend the right fit, with no obligation.
